Home Health Care

Exceptional Care in the Comfort of Home

How Home Health Care Works

Safe, Supervised Medical Care in Your Own Home

• Your team of caregivers may include nurses, therapists, home health aides or medical social workers.
• All caregivers are screened, licensed, experienced and matched to meet your unique needs.

The Kind of Care Your Doctor Wants You to Have

• Care is short-term and delivered according to your doctor’s orders.
• A registered nurse (RN) clinical manager closely supervises your care.
• We provide education to help you manage your condition and keep you safe at home.
• We coordinate your Medicare or other insurance coverage, manage paperwork, and bill your insurance company on your behalf.

Care Is Provided at Little or No Cost to You

• We will determine if you are responsible for any charges before services begin.

Your First Visit

• We will call to schedule your first visit, which typically lasts 1 to 2 hours.
• This visit includes a complete assessment of your health, which helps us create your customized care plan that your doctor will approve.
• You may want to have a family member or other caregiver present.
• A home health nurse or therapist will review your doctor’s instructions and educate you on all your current medications (including prescriptions, over-the-counter medications and supplements).

Meeting Your Nurse or Therapist

• Our team will help ensure you have all the medical equipment, community resources and educational tools you will need to get better and remain safely at home.
• The clinician will ask to see your Medicare and/or other insurance cards.
• We will coordinate and deliver the care your doctor instructed.
• We will help you make a follow-up appointment with your doctor.

Communicating With Your Doctor

• We follow up with your doctor until you have met your goals.