Emergency Care for Less Serious Illness

ER Reserve

ER Reserve lets you request a time in the Emergency Department at one of our six hospitals for illness or injury that is not life-threatening or severe, but that may require attention within several hours.

The Valley Health System hospitals participating in ER Reserve are:

See maps and directions to each hospital >

The following non-life-threatening illnesses and injuries may be treated through ER Reserve:

  • Sore throat
  • Earache
  • Cough or cold
  • Muscle strains and sprains

You may request a time up to 12 hours in advance. However, emergency patients are seen according to the severity of their injuries or illnesses; this is not a guarantee that you will be seen at your selected time. 

ER Reserve should be used only if you decide your care can wait several hours. Do not wait if your symptoms or condition worsens or if you need immediate care. If you are unsure of your condition or if your condition worsens, go to the nearest emergency room or call 9-1-1.

Some insurance plans may not cover an ER visit if it is deemed urgent care or they may apply a different co-pay. Check with your insurance provider for details.